Here’s How It Works:
Step 1:
Step 1:
Step 1:
Trash must be bagged, securely tied, and placed in the provided container.
- Maximum weight: No trash bags over 25 lbs.
- Prohibited items: No broken glass, sharp objects, hazardous materials, or oversized items.
Step 2:
Step 1:
Step 1:
Please place the container outside by your door and position any cardboard behind the trash can. Limit to 2 trash bags per collection.
- No overflow: Ensure bags are properly contained without spilling.
Step 3:
Step 1:
Step 3:
Valet Trash Handlers will pick up the trash around 7 p.m. and transport it to the on-site dumpster.
How to Use Our Trash Valet Service: A Step-by-Step Guide
Welcome to Eco-Friendly Waste Solutions valet service! We’re here to make waste management as convenient and efficient as possible for you. Please follow these steps to ensure smooth and effective trash collection:
1. Preparation
- Use Provided Bags: Place your trash and recyclables in the bags provided by our service. Ensure the bags are securely tied.
- Separate Recyclables: Separate your recyclables from regular trash according to our guidelines. This helps us sort and process waste more efficiently.
2. Placement
- Designated Pickup Area: Place your trash and recyclables in the designated pickup area outside your apartment or unit. This is typically near your door or in a specified location in your building.
- Pickup Time: Make sure your trash and recyclables are placed out by [insert time] to ensure they are collected on time. Our team will usually pick up 5 times a week, M-F, around 7pm-10pm.
3. Special Items
- Bulk Items: For large or bulk items (e.g., furniture, appliances), please contact us in advance to schedule a special pickup. You can request this service by emailing us.
- Hazardous Materials: Do not place hazardous materials (e.g., batteries, chemicals) in your regular trash. Follow our guidelines for proper disposal or contact us for instructions.
4. Communication
- Service Issues: If you experience any issues with the service or need to report a missed pickup, please contact our customer support team or use our online portal.
- Feedback: We welcome your feedback! Share your thoughts or suggestions to help us improve our service by emailing us "Please send survey." and we'll send you a survey to fill out. If not, just message us directly what we can approve on. Doesn't have to be anything fancy.
5. Additional Services
- Recycling and Composting: For recycling and composting, follow the specific guidelines provided. Place recyclables and compostable materials in the appropriate bins or bags.
- Scheduled Pickup Requests: If you need additional pickups or have specific needs, please let us know in advance so we can accommodate your request.
6. Enjoy a Cleaner Community
- Keep the Area Neat: Ensure that the pickup area is clear of obstructions and remains clean.
- Follow Guidelines: Adhere to all provided guidelines to help us maintain a high standard of service and keep our community clean and green.
Thank you for your cooperation and for being a part of our waste management program. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help!